Welcome to exo368. These Terms and Conditions constitute a legally binding agreement between you (the "User", "Player", or "you") and exo368 (the "Company", "Platform", "we", "us", or "our") governing your access to and use of the exo368 website, mobile applications, and all related services (collectively, the "Services"). By creating an account, accessing the Platform, or using any of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety.
If you do not agree with any part of these Terms and Conditions, you must immediately cease using the Platform and all Services. Continued use of exo368 after changes to these Terms constitutes acceptance of the modified Terms.
For the purposes of these Terms and Conditions, the following definitions shall apply:
By registering an Account with exo368, accessing the Platform, or using any of our Services, you expressly acknowledge and agree that:
Access to and use of the exo368 Platform and Services is subject to strict eligibility requirements. You represent and warrant that:
You are at least 21 years of age or the legal age of majority in your jurisdiction, whichever is greater. exo368 operates a strict 21+ policy in accordance with Indonesian legal standards. You may be required to provide proof of age and identity at any time, and failure to comply with verification requests will result in immediate account suspension and forfeiture of funds.
You possess full legal capacity to enter into this binding agreement. You are not acting under duress, undue influence, or diminished mental capacity. You understand the nature of gambling activities and accept responsibility for all decisions made while using the Platform.
You are a resident of Indonesia or are physically located within Indonesian territory when accessing the Platform. Users accessing the Platform from jurisdictions where online gambling is prohibited or restricted are solely responsible for compliance with local laws. exo368 reserves the right to restrict access from certain regions at our discretion.
You are not currently self-excluded from gambling activities on this Platform or any other gambling platform. You are not an employee, contractor, or immediate family member of an exo368 employee. You have not previously had an account closed or suspended by exo368 for violations of these Terms.
You must be a legal resident of Indonesia and at least 21 years of age to create an account and use exo368 Services. All deposits and withdrawals must be conducted through Indonesian financial institutions or e-wallet services approved by the Platform.
To access our Services, you must register a personal Account by providing accurate, complete, and current information including your full legal name, date of birth, residential address, email address, mobile phone number, and preferred username. You may only register one Account per person. Multiple accounts, duplicate accounts, or accounts registered under false identities will be closed, and all associated funds will be forfeited.
exo368 employs Know Your Customer (KYC) procedures to verify User identities and prevent fraud, money laundering, and underage gambling. You may be required to submit government-issued identification (KTP - Kartu Tanda Penduduk, passport, or driving license), proof of address (utility bill or bank statement), and proof of payment method ownership at any time. Withdrawal requests may be delayed or denied until verification is completed satisfactorily.
You are solely responsible for maintaining the confidentiality of your Account credentials, including your username and password. You must not share your login information with any third party. You agree to notify exo368 immediately of any unauthorized access to or use of your Account. exo368 shall not be liable for any losses arising from unauthorized Account access resulting from your failure to maintain credential security.
You agree to keep your Account information current and accurate at all times. You must notify us immediately of any changes to your contact information, payment methods, or personal details. Failure to maintain accurate information may result in withdrawal delays, account suspension, or termination.
exo368 supports deposits via major Indonesian banks including BCA (Bank Central Asia), BRI (Bank Rakyat Indonesia), BNI (Bank Negara Indonesia), Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, and BSI (Bank Syariah Indonesia), as well as popular e-wallet services including OVO, DANA, GoPay, ShopeePay, and LinkAja. All deposits must originate from accounts held in your own name. Third-party deposits are strictly prohibited and will result in funds being returned and potential account closure.
The minimum deposit amount is Rp 50,000 (fifty thousand Indonesian Rupiah). Maximum deposit limits vary by payment method and account status. VIP and verified accounts may qualify for higher transaction limits. exo368 reserves the right to adjust these limits at any time without prior notice.
Withdrawal requests are processed to the same payment method used for deposit unless alternative arrangements have been approved by our finance team. Standard processing times range from 15 minutes to 24 hours depending on the payment method and verification status of your Account. The minimum withdrawal amount is Rp 100,000. A maximum of Rp 100,000,000 may be withdrawn per transaction, with no daily aggregate limit for verified accounts.
exo368 does not charge fees for deposits or withdrawals. However, your bank or payment provider may impose their own transaction fees, currency conversion charges, or processing costs. You are responsible for all such third-party fees. Withdrawals must meet minimum wagering requirements (typically 1x the deposit amount) to prevent money laundering activities.
exo368 maintains strict anti-money laundering (AML) policies in compliance with international financial standards. We reserve the right to request additional documentation, delay withdrawals, or report suspicious transactions to relevant authorities. Deposits must be wagered at least once before withdrawal to prevent the Platform from being used as a money transfer service.
Bonuses and promotions offered by exo368 are subject to specific terms and conditions outlined in the promotional materials. Unless otherwise stated, bonuses are available only to Users who meet eligibility criteria including age verification, account verification, and deposit history. Each User is entitled to one welcome bonus per account, household, and IP address.
All bonuses are subject to wagering or rollover requirements before winnings can be withdrawn. Standard wagering requirements range from 5x to 30x the bonus amount, depending on the specific promotion. Wagering requirements must be completed within the promotional period (typically 30 days from bonus activation) or the bonus and associated winnings will be forfeited. Not all games contribute equally to wagering requirements; sports betting typically contributes 100%, while slots may vary by provider.
exo368 reserves the right to void bonuses and winnings, close accounts, and withhold funds if we determine that a User has engaged in bonus abuse. Prohibited activities include but are not limited to: creating multiple accounts to claim multiple bonuses, collusion with other players, using betting systems designed to exploit bonus terms, or any other activity deemed to be in bad faith or contrary to the spirit of the promotion.
exo368 reserves the right to modify, suspend, or cancel any bonus or promotion at any time without prior notice. Changes to existing promotions will not affect bonuses already claimed and in active wagering, but may apply to future claims or renewals.
All sports bets are subject to the specific rules of the sport, league, and betting market. exo368 offers betting on BRI Liga 1, international football leagues including the English Premier League (EPL), Spanish La Liga, Italian Serie A, German Bundesliga, UEFA Champions League, as well as other sports including badminton, basketball, MotoGP, and e-sports. We support various betting formats including single bets, mix parlay (accumulator bets combining multiple selections), and voor bola (Asian handicap) markets. Settlement is based on official results as determined by the relevant governing body. exo368's decision on bet settlement is final.
Live or in-play betting is subject to rapid odds changes based on game developments. Bets are accepted at the odds displayed at the time of bet confirmation. exo368 reserves the right to reject bets, limit stake amounts, or suspend betting markets at any time. In the event of technical errors, obvious pricing mistakes, or system malfunctions, exo368 reserves the right to void affected bets.
All casino games including live dealer tables, slot machines, and table games operate using certified Random Number Generator (RNG) technology or live dealer results. Game rules, payout tables, and Return to Player (RTP) percentages are available within each game. exo368 does not guarantee specific outcomes and reminds all players that casino games are games of chance with inherent house edge.
Users are strictly prohibited from engaging in fraudulent, collusive, or manipulative activities including but not limited to: arbitrage betting, exploiting technical errors, using automated betting software or bots, syndicate play across multiple accounts, match-fixing involvement, or any other conduct that provides an unfair advantage. Discovery of such activities will result in immediate account closure, bet voidance, and forfeiture of all funds.
exo368 is committed to promoting responsible gambling and providing a safe gaming environment. We encourage all Users to gamble responsibly and within their means. Gambling should be entertaining, not a way to make money or solve financial problems. We provide several tools to help you maintain control:
If you believe gambling is becoming a problem, please contact our support team immediately at [email protected]. We can provide information about professional organizations that offer confidential assistance for problem gambling. Users under 21 years of age are strictly prohibited from accessing exo368 Services.
While exo368 strives to provide uninterrupted service, we do not guarantee that the Platform will be available at all times or free from technical issues. The Platform may be temporarily unavailable due to maintenance, technical problems, regulatory requirements, or circumstances beyond our control. exo368 shall not be liable for any losses resulting from service interruptions, downtime, or technical malfunctions.
exo368 endeavors to ensure that all information displayed on the Platform including odds, game rules, promotional terms, and transaction records is accurate and up-to-date. However, we do not warrant or guarantee the accuracy, completeness, or timeliness of any information. In the event of obvious errors, typographical mistakes, or system malfunctions, exo368 reserves the right to correct such errors and void affected bets or transactions.
The Platform may contain links to third-party websites, integrate third-party payment processors, or feature games from third-party providers. exo368 is not responsible for the content, policies, or practices of any third-party services. Your use of third-party services is at your own risk and subject to those parties' terms and conditions.
To the fullest extent permitted by law, exo368's maximum aggregate liability to any User for any claims arising out of or related to these Terms or use of the Services shall not exceed the amount of funds deposited by that User into their Account during the three-month period immediately preceding the event giving rise to the claim.
You may close your Account at any time by contacting customer support at [email protected]. Upon account closure, you must withdraw any remaining balance. Funds left in closed accounts for more than 90 days may be subject to administrative fees.
exo368 reserves the right to suspend or permanently close any Account at our sole discretion, with or without prior notice, for violations of these Terms and Conditions, suspected fraudulent activity, breach of eligibility requirements, bonus abuse, failure to complete identity verification, prolonged account inactivity, or any conduct deemed harmful to the Platform or other Users. In the event of account closure for Terms violations, exo368 may forfeit any remaining balance including deposits and winnings.
Accounts with no login activity for 12 consecutive months may be classified as inactive. Inactive accounts with remaining balances may be subject to monthly administrative fees of Rp 50,000 or the equivalent of 10% of the remaining balance, whichever is lower. You will be notified via email before any fees are deducted.
These Terms and Conditions shall be governed by and construed in accordance with international online gaming industry standards and best practices. Any matters not explicitly covered by these Terms shall be resolved in accordance with generally accepted principles of fairness and good faith in online commerce.
In the event of any dispute arising from or relating to these Terms, your Account, or use of the Services, you agree to first contact exo368 customer support to attempt informal resolution. Most disputes can be resolved quickly through direct communication with our support team. If informal resolution is unsuccessful, the matter may be escalated to our management team for formal review. exo368's decision on all matters relating to the Platform, including bet settlement, bonus eligibility, and account disputes, shall be final and binding.
You agree to resolve any disputes with exo368 on an individual basis only. You waive any right to bring claims as part of a class action, collective action, or representative proceeding. This waiver applies to all claims regardless of the legal theory upon which they are based.
For questions, concerns, or support regarding these Terms and Conditions, your Account, or any aspect of the exo368 Platform and Services, please contact us through the following channels:
Email: [email protected]
Live Chat: Available 24/7 through the Platform
Response Time: Email inquiries typically receive responses within 2 hours. Live chat responses average under 60 seconds.
These Terms and Conditions, together with our Privacy Policy, Responsible Gaming Policy, and any specific game or promotional rules, constitute the entire agreement between you and exo368 regarding use of the Platform and Services, superseding any prior agreements or understandings.
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent.
No waiver by exo368 of any term or condition shall be deemed a further or continuing waiver of such term or any other term. Our failure to assert any right or provision under these Terms does not constitute a waiver of that right or provision.
You may not assign, transfer, or sublicense these Terms or any rights granted hereunder without exo368's prior written consent. exo368 may freely assign these Terms and any rights and obligations hereunder to any third party without notice or consent.
exo368 shall not be liable for any failure or delay in performing obligations under these Terms due to circumstances beyond our reasonable control including but not limited to natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, network infrastructure failures, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.
By using exo368 Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety. If you do not agree with any part of these Terms, you must immediately cease using the Platform and close your Account.
Our customer support team is available 24/7 to clarify any aspect of our Terms and Conditions